At azazkw.com, we are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied with your order, we are here to help. Please review our refund policy to understand the terms and conditions of refunds and returns.

1. Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

• Original Condition: The item must be unused, in the same condition that you received it, and in its original packaging.
• Proof of Purchase: A receipt or proof of purchase is required to initiate a refund.
• Return Window: You must request a return within [Insert Number] days of receiving your order.

2. Non-Refundable Items

Certain types of items are not eligible for refunds, including but not limited to:

• Perishable goods (e.g., food, flowers)
• Downloadable software or digital products
• Personal care items (e.g., beauty products, hygiene items) if opened
• Gift cards

3. Process for Returns and Refunds

• Initiate a Return: To begin the return process, please contact our customer service team at [Insert Contact Email/Phone Number] within [Insert Number] days of receiving your order. Include your order number and details about the product you wish to return.
• Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
• Inspection and Approval: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
• Refund Processing: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your card issuer's policies.

4. Late or Missing Refunds

If you haven’t received a refund yet:

• First, check your bank account again.
• Then contact your credit card company; it may take some time before your refund is officially posted.
• Next, contact your bank. There is often some processing time before a refund is posted.
• If you’ve done all of this and you still have not received your refund, please contact us at [Insert Contact Email].

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [Insert Contact Email/Phone Number] to arrange the exchange.

6. Sale Items

Only regular-priced items may be refunded. Sale items are non-refundable.

7. Changes to This Refund Policy

We reserve the right to modify or update this refund policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically to stay informed about our terms.